On
the 24th February 2015 (six months ago) the Owners Corporation of an apartment block
lodged an application to NSW Civil and Administrative Tribunal (NCAT) seeking
orders to appoint compulsory manager of a strata scheme and to refund the fees
paid to the former strata manager.
The application
caused by negligent and inacceptable behaviour by strata manager and included
the following concerns:
-
No proper service
for two years
-
Breaching
of the rules and not following the orders of Owners Corporation
-
Spending
money on items that were not agreed or ordered by Owners Corporation
-
Not
servicing fire safety inspections and insurance for the building appropriately
-
Other
issues
All the
documentation related to the above-mentioned problems has been submitted to the
Tribunal.
Finally the Owners
Corporation has received the Tribunal decision (4th August 2015). The
adjudicator on the matter decided to dismiss the application.
The first reason for
dismissal is:
“The applicant has
not provided a cogent set of submissions in this matter. Rather a bundle of
documents has been provided without adequate explanation of their significance.
It is therefore difficult to make out the nature of this claim”.
Very interesting.
The nature of the claim is described in the application form. The “bundle of
documents” was provided as evidence to the claim being reasonable and serious.
Further:
“If the Owners
Corporation seeks to change the strata manager it can take steps to do this in
the normal manner pursuant to its contractual rights and obligations”
Well, that’s why the
Owners Corporation reached out to the Tribunal! Because the strata manager didn’t
make it to resolve the case in “normal manner” and breached the “rights and
obligations”. All that was in the application to the Tribunal.
And finally:
“This entire
application appears to be misconceived. It may be appropriate for the applicant
to obtain legal advice regarding the issues which are raised in the context of
this application.”
I think this is
awesome response. The adjudicator is saying “your matter is too
difficult – I dismiss it”. Well it was clear to the applicants that the matter
is not easy! They required a decision on the matter, not an advice to seek
legal help.
In addition to this “decision”
it took about two years for Owners Corporation to realise that strata manager
is doing wrong actions and is useless, plus about half a year to confirm that
the application to Tribunal is required, plus three(!) weeks to sign the paperwork before it was finally lodged with the Tribunal.
Altogether makes almost 3
years.
Nice work!
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