Situation Vendor has sold the property and signed the contract. As per contract of sale the vendor at their own expense needs to rectify defects within 6 months after settlement. Vendor engages their builder to rectify the defects. The Builder doesn't provide any reasonable notice, doesn't want to rectify some of the defects, doesn't have any quality assurance in place. Both Vendor and Builder doesn't communicate any certain dates, Vendor says to do whatever the owner of the property wants, Builder doesn't respond in writing. Resolution Stage 1. Beginning of December 2011 - just after settlement. Owner sent defects list to the Vendor as per contract of sale. Vendor forwarded the list to the builder. Builder sends people to the property. They didn't provide any notification in writing, fixed some of the defects quickly and din't rectify majority of them, left the mess after themselves. Stage 2. Mid January 2012. Owner sent the list of outst...