Skip to main content

Transition to quality

During more than 4 years dealing with various strata living issues I have got good experience working with committees, builders, strata managers etc. Almost always the good service - which is timely, reliable and doesn’t require further follow ups and re-visits - doesn’t happen at all. I don’t take to account when the job is just apply some paint and replace a light bulb. But operations that are even simpler i.e. getting to contact the builder or other people by strata manager very often takes weeks without any action. Though money is being regularly paid to them for the service.

Low quality solutions are not good for multiple reasons

  • They require time and effort to rectify after the work is done. So instead of productive activity we have to be engaged in fixing the problem which shouldn't exist in the first place

  • They are equal to fraud, because almost always the money is paid for the solution and if it's low quality then it's obviously not the product it was supposed to be paid for

  • Low quality work that goes without taking the provider or producer responsible for it, as for example we see in construction and IT business, does encourage other people involved in the industry to do the lower level quality work as well.

The quality of work doesn't depend on the price that people pay for the product or service. It goes against the perception when higher price should mean higher quality, but experience shows that there is usually no correlation between high price and high quality.

In order to improve the situation we could start with simple tips  

  • No tolerance for low quality. Low quality, at minimum, is a representation of negligence. Negligence shouldn’t be supported at all. From observations and research 95% of people allow low quality workmanship and then fix the defects at their personal expense. This type of attitude will only result in lower quality work, services and products in the future.
  • Go to the end of legitimate methods of rectification. “To the end” means when the quality is satisfactory and the work is complete. It should be done by the people responsible for delivery of the product or service.

  • Make informed decisions. If there is a clear information available prior to start something significant there is a much higher chance that it’s going to finish successfully. An example of the information resource that helps identifying key responsibilities when dealing with strata unit ownership is


Popular posts from this blog

Energy Business Case - Coal Mine in West Virginia

Situation Coal in Africa: An opportunity is available to invest in a coal mine in West Virginia. The mine’s value is less than in past years because of actual and anticipated restrictions on coal-fired power generation in the United States. However, the mine has a chance to sell its coal on contract to a public utility in West Africa. The utility is working through the World Bank for financing to build a number of coal-fired power plants. If they obtain World Bank financing, then a customer for the coal mine is assured, at least for the duration of the contracts. The power plants will employ the best current technology for burning coal, which exceeds all current air quality standards for the region. However, the power plants will not be designed to attempt carbon capture. The area of Africa the plants will serve suffers from extreme energy poverty, with some of the lowest per capita energy consumption in the world.

Overview of the Region West Africa is the westernmost region …

Mastering The Multitasking

There is usually two distinct perspectives on multi-tasking:

1. Multitasking is counterproductive. We get distracted by multiple tasks that all get our way and fight for our scarce attention, time and resources. This leads to a common fallacy that if you do multiple activities “at a time” you are not doing good work in any of those.

2. Multitasking is a way of getting many things done in a short period of time or in a long run.

Indeed it can be either a disaster or a great helper depending on how it is used and practiced.

Most recent research shows that we don’t do multiple tasks purely in parallel or simultaneously. That means we don’t purely multi-task, but switch between tasks and execute them one at a time, but by spending very small timeframes on each task.

A good example from the history is a story about Julius Caesar capabilities in that area. Plutarch writes, “Caesar disciplined himself so far as to be able to dictate letters from on horseback, and to give directions to two w…

Energy Market Analysis - Coal Reserves for Decade Ending 2012 and Price Forecast

According to the British Petroleum Statistical Review of World Energy, 2013, global coal reserves declined in the decade ending 2012:

Figure 1. Proved coal reserves.

Proved reserves of coal are generally taken to be those quantities that geological and engineering information indicates with reasonable certainly can be recovered in the future from known deposits under existing economic and operating conditions.

If we look at supply and demand factors in the decline, we can see that:

a) Coal price has grown significantly in the decade ending 20121:

  Figure 2. Prices in US Dollars per tonne.

b) Coal consumption has also grown significantly worldwide2:

Figure 3. Coal consumption by region.

c) The price of substitutes (i.e. Natural Gas) has also grown. Not so in North America though, but if we look at the world trend it is growing3:

Figure 4. Natural gas prices.

Therefore if the rule of supply and demand worked we would see increase in proved reserves for coal, because increase in dem…