Today is exactly 2 months since the Department of Fair Trading inspected the unit for defects and reported to the builder to fix the issues before 18/05/2013.
Majority of the work has been finished only 12/06/2013. However the builder replaced only 2/3 of the floor in the living room and said than the remaining part has got a different cause. During the rectification process they said they will replace the entire floor, because it was apparently damaged.
They used a couple of tricks as they went through the "rectification" process:
1. They were very slow and said that they were waiting for proper rain to test the waterproofing. The floor in the unit was removed in half for more than a month!
When the deadline was about to hit, they called the owner and said that they are ready to replace the floor, but the owner has to use home contents insurance for that.
The owner refused that "offer", so the builder started yelling.
However they continued with floor replacement at their expense as it should be.
2. When they sent a person to replace the floor they told him to replace only 2/3 of it. Though before they communicated clearly that it would be entire room. of course no communication in writing.
3. They tried to convince the owner yet again that the remaining part of the floor was not damaged because of the original defect that they didn't fix, but because of something else and that was owner's responsibility.
So the owner called Fair Trading again and had an inspector onsite last week who called the builder and requested them to come and fix the issue.
Two weeks ago it was brought to the builder's attention that the new defect has been identified related to waterproofing. Fair Trading has been invited for inspection and they called the builder to come and fix it. 05/07/2013 the builder came to inspect the reason of leakage. The issue is related to the pipe water proofing is leaking.
Still haven't been fixed.
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